Privacy Policy

CarTrac takes all reasonable care to prevent any unauthorised access to your personal data. However, please read the following and if you do not agree with it, please do not use this site.

CarTrac respects the privacy of every individual who visits its website and any information collected about you will be used firstly to fulfill any service you might request and secondly improve how we as a company serve you. We do this by making appropriate use of the information.

This Privacy Policy sets out how we use and protect any personal information that you give us when you use this website. If you have any questions about this policy or do not agree with it, please contact our Customer Services department at or on +44 1743 790554 before using this website.

We may change this policy from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. You should check this page from time to time to ensure you are happy with any changes. This Privacy Policy is effective from 1 July 2012.

What information do we collect?

In general, you can use this website without giving us any information. However, we may ask you to enter certain information about yourself if you wish to take advantage of additional services. We may collect the following information:

  • your name and address;
  • other contact information, including e-mail address;
  • your contact and billing information, transaction and credit card information;
  • your password and registration details so you can access log-on areas of our website;
  • information regarding your personal or professional interests, demographics, experiences with our products and contact preferences in order to provide you with further correspondence about our products.

What do we do with the information we collect?

We use this information to provide you with a better service, and in particular for the following reasons:

  • internal record keeping;
  • to improve our products;
  • to follow up if you have purchased products from our website as part of our customer loyalty process;
  • to contact you for market research purposes.
  • We may contact you by e-mail, phone, fax or mail unless you notify us at any time that you do not wish to be contacted by any of these methods.

Direct Marketing

We would like to provide you with information about new products, promotions, special offers and other information which we think you may find interesting. We may send you such information by e-mail, mail, telephone or fax, unless you notify us at any time that you do not wish to be contacted by any of these methods. When you provide us with information, you will be given the option to let us know that you do not want your information used for direct marketing purposes. If you request this option, we will not send you any direct marketing.

You can change your mind at any time by contacting us at or on +44 1743 790554

E-mail marketing

We would also like to provide you with the information above by e-mail. However, we appreciate that e-mail “spam” has become a problem in recent years.

If you are a customer or you have previously asked us for information on our products, we may send you information on our range of products by e-mail, unless you have asked us not to do so.

If the reason you have given us personal information is to receive e-mail information from us, we will continue to provide this information by e-mail unless you ask us not to do so.

Otherwise, when you provide us with personal information, we will ask you whether or not you are happy for us to send you this kind of information by e-mail.

You can change your mind at any time by contacting us at or on +44 1743 790554

Who do we share this information with?

We will not transfer, disclose, sell, distribute or lease your personal information to third parties other than our subsidiaries, parent company or a purchaser or potential purchaser of our business unless we have your permission or are required by law. We may release your personal information to our authorised direct marketing or other agents, such as agents who fulfil all or some of our orders, unless you tell us that you do not wish this to happen.

How to get copies of or amend the information we have collected

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee for a copy of the information will be payable by you to us. If you would like a copy of the information held on you please write to us at

If you think any information we have about you is incorrect or incomplete, please write or e-mail us. We will correct or update any information as soon as possible.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line. We use encryption when collecting or transferring sensitive data such as credit card information.


We may link from our website to other websites which are not within our control. Once you have left our website, we cannot be responsible for the protection and privacy of any information which you provide on another website. You should exercise caution and look at the privacy policy applicable to the website in question.


We use cookies for certain areas of our website. Cookies are files that store information on your hard drive or browser that means that our website can recognise that you have visited our website before. They make it easier for you to maintain your preferences on the website, and by seeing how you use the website, we can tailor the website around your preferences and measure usability of the website. You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer. On Microsoft Internet Explorer, this can be done by selecting “Tools/Internet Options” and reviewing your privacy settings or selecting “delete cookies”. This may prevent you from taking full advantage of the website. You can find out how to do this for your particular browser by clicking "help" on your browser's menu.

Car-Trac Dyno Tuning © 2012 Privacy Policy